This week's simple request strikes closer to where I live. Or work, rather. I work in an outsourced call center doing customer service and technical support for a variety of clients. We're a small company, with only four reps. Sometimes that's great. In this case, it's horrible. A couple days ago, I emailed my three co-workers asking them to compile a written schedule of when each of us were going to be here -- I was tired of never knowing when people were coming and going. Simple, no? No. Two of my co-workers who were here at the time scoffed and said "we always work the same thing, we thought everyone knew what it was." Well, today is a perfect example of what was wrong with the unwritten schedule -- three people are showing up to work the 2nd shift (3p - 11p) while I have been slammed with calls and chats all day by myself. I am quite frustrated.

In other work related news, Genia has really been getting mistreated and disrespected at her job. One of the things I've always admired about her is her work ethic -- she gives 110% and doesn't complain. She works hard at this job and does a damn good job, yet her boss favors her co-worker who has a scant 4 months of seniority, always comes in late and leaves early, and has half the workload Genia does. The frustration has been building up in Genia and she's seriously thinking about handing in her resignation. Obviously, we aren't independently wealthy so this is a big decision. Prayers are much appreciated on this front.